Most Common Objections

Below is a list of the 22 most common objections we hear while working our Coastal Business. Never fear objections! Objections are great! They simply mean that your prospect needs more information. After answering an objection ALWAYS point your prospect to more information. Send them to the ‘next step’ in the presentation flow.

Is there a way I can start with no money down?

I can send you an email of 30 ways that people have come up with to get started with Coastal. It may even spark a new idea that's not on the list. But here's the deal: Without a commission up front, I would have no incentive to put my time, energy and money into training you. And likewise, you would not have the incentive to commit your time and energy into your own business. Obviously if you have money invested, you're going to be more committed to your own success. And if you've made that kind of commitment, I will absolutely invest my time, effort as well as my money into making sure you have all the tools to be successful. I will purchase your first set of leads for you to help give you a jump start and will be available to you to answer any questions you have along the way. But, without that commitment on your part, I would have no incentive to be committed to your business or your success.

Can I get started on a payment plan?

You can absolutely use a finance option. We can send you the 30 ways to get started which offers many financing options for you. This may spark a new idea that's not on the list. It makes more sense to make a small payment to a loan company or a credit card company rather than taking food off of your table by trying to make large payments.

We don't need to go any further because there is NO way I can come up with that kind of money or I don't have any money to invest.

You know what? No one who's started this business had the money to invest when they got started. But that's the number one reason why they all found the money. They saw that this was a legitimate vehicle to be able to change their lives. And they knew that if they didn't take this opportunity, they'd be in the same position six months from now that they are facing today. The reality is, the people who need this business are the ones who DON'T have the money just lying around. What you need to do is look at all the information I am sending you, listen in on a Q&A call and do all the research. At that point, you may say to me, "Director's name, I investigated and have decided that this business is just not for me. " in which case, the money won't be an issue. Or you may say to me, "Director's name, I really like what I see, I really want to get started." in which case the money still won't be an issue. (If they don't get that statement or ask why it still won't be an issue, you can tell them: Because once you see the opportunity for what it is and how it can absolutely change your life, you won't be able to sleep until you figure out how you're going to get started.)

Is there an investment?

Absolutely! This is an opportunity to own your own business and if there wasn't an investment, you'd probably be very wary of getting something great for nothing. When you start with Coastal, you purchase one of our packages, have the benefit of all the 100's of vacations within that package and you have the opportunity of a lifetime to build a business! Think about it this way... If you were going to open a restaurant, you would have an initial investment of about $100,000.00 just to get it to opening night and about $5,000.00 per month to keep it going. Now, even if your restaurant was a huge success, you would be in the red for the first few years paying off that initial investment, right? This is true with most consumer business'. But with Coastal, you can invest very little and have everything you need to get started. Now, the biggest difference with Coastal is that you don't get paid $20 per pkg as you would per plate at a restaurant. You get paid $1000, $3200 or $9705, depending on which pkg your prospect decides to invest in.

How much is the investment? (first call, before they've looked at the information)

Well, that is the information I am about to send you to. First I need to determine what exactly you are looking for.

This really sounds too good to be true!

You're right, it absolutely does sound too good to be true and that is exactly what I thought when I first heard about Coastal. But this is what I knew to be true: I researched the web site and couldn't find the proverbial 'hole in the boat'. I listened in on several live Q&A calls and listened to many successful directors from all over the world give their testimonies and was able to ask any questions I had. I found that everyone was willing to help me understand every bit of this business even before I chose to invest. And, with the marketing system that was in place and the trainer compensation plan, I knew this absolutely was exactly what I'd been looking for. A legitimate business that anyone could do, that would allow me to make the kind of money I was looking for.

I don't travel.

Funny you should say that, *prospect*. I didn't travel either. My family and I have never taken a family vacation. But for me, it's been because we either didn't have the time or the money or both. With this business, you don't have to travel if you don't want to but if you don't travel because you can't, then this opportunity will not only afford you the time and money to be able to travel, but will also allow you to do it at wholesale prices with your lifetime membership package.

I'm not interested in the vacations.

You know what *prospect*, I wasn't interested in the vacations when I first heard about Coastal either. I was just looking at the awesome opportunity and how it could change my life. My interest was really in whether this was a legitimate business that would allow me to (quit my job/stay home with my kids/help my husband pay the bills). But, now that I have seen what this business can do for me, I am really looking forward to taking some of the vacations in my package. For me, it was really just a bonus to the opportunity!

I was thinking about maybe just starting out at level 1 and seeing how it goes. What is the difference between coming in at level 1 vs. level 2 vs. level 3?

I will direct you back to my website where you can get all the details of the different Travel package benefits however when looking at the power of the business opportunity, it is very important that you understand that the higher level you start at, the more money you can make, and faster! (i.e if you had a choice of earning $1000 or $9705 for doing the exact same thing, what would you choose to earn? EXACTLY! That is why most people start at the highest level possible for them. It just makes more business sense doesn’t it?

I looked at the information on the web site and I decided it's not for me.

Really? That's interesting. What was it that turned you off?

1. Nothing in particular, just isn't for me.

Hmmm. Let me guess, *prospect*, you're a member of the 'It's sounds too good to be true club?"

2. Well, actually, it sounds too good to be true.

You're right, it absolutely does sound too good to be true and that is exactly what I thought when I first heard about Coastal. But this is what I knew to be true: I researched the web site and couldn't find the proverbial 'hole in the boat'. I listened in on several live Q&A calls and listened to many successful directors from all over the world give their testimonies and was able to ask any questions I had. I found that everyone was willing to help me understand every bit of this business even before I chose to invest. And, with the marketing system that was in place and the trainer compensation plan, I knew this absolutely was exactly what I'd been looking for. A legitimate business that anyone could do, that would allow me to make the kind of money I was looking for.

3. I don't like the idea of selling.

I am so glad you said that. I am not a salesman either and I hated the thought of going into sales. The truth is, if you were a salesman, I would probably have to re-program you. Your task here would be to guide your prospects through information and answer their questions. Let the system do the selling. Our automated system and live support and training calls do all of that for you. You just send them where they need to go and answer questions.

I wasn't impressed with your website.

Wow, that is pretty amazing to me. What part of the information concerned you?

How much money have you made?

BE HONEST ON THIS. If your business has taken off slowly, be honest about this. How well you do and how quickly you take off depends on how well you learn and apply the information. Be honest about barriers you have faced and how you are overcoming them. Convey your intent to succeed. Focus on the support and training and then refer to your Director's story. For example “I have been in the business for 4 months, I have completed 1 training sale, but I have had many revelations about things I need to work on. It has definitely been a learning experience for me. I have had to set the business down a couple of times for a week or two in order to deal with some personal obstacles, but was able to pick it back up and re-focus and that is what I am doing now. But even with those personal obstacles, I know that this is the vehicle that is going to change my family's life forever. I intend to make ______ by ________ Let me tell you a little bit about my Director……..”

I’m too old/young.

Let me ask you something * prospect *. Do you have the ability to guide someone through information and answer their questions? Can you follow a simple system as mapped out by your Director? Can you do what I am doing with you here today? There is no age limit on this business. Anyone can do it if they are capable of following a system. That is the beauty of this business, there is nothing hard about the tasks and you are not required to have a degree or be a certain age.

I would like to do this, but my spouse is very sceptical.

Your spouse probably has the same concerns you have had. Send your spouse through the same process that you have gone through. Provide him/her with all the information and challenge them to find the “hole in the boat”. Bring your spouse to a live Q&A call and tell them to bring ALL their tough questions. We will be happy to provide your spouse with all the information they need to make a sound business decision. There are no secrets here, but your spouse should know and understand this decision and be in support of it. The only way that will happen is if they go through the same process you have gone through. Give your spouse credit, I think they are as smart as you are or you probably wouldn't have married him/her.

I am not a salesman and I don’t like trying to convince people to do things.

I am so glad you said that. I am not a salesman either and I hated the thought of going into sales. The truth is, if you were a salesman, I would probably have to re-program you. Your task here would be to guide your prospects through information and answer their questions. Let the system do the selling. Our automated system and live support and training calls do all of that for you. You just send them where they need to go and answer questions.

I am not a people person.

Try to determine what they mean by this. If they really mean they are not a people person……………..NEXT, you don't want them.

I just got a new job and don’t have the time.

Congratulations on your new job. Is this the opportunity you were looking for? What excites you about your new job? Do you see yourself making 6 figures in 6 months or a year? IF you had the opportunity to build a business that could provide a 6 figure income, would you take 15 hours a week to dedicate yourself to it? Great! That is all the time you will need to get things moving.

I don’t think I could make back my investment quick enough. (Get this out of your lap, it doesn’t belong to you, it belongs to them!)

How soon would you need to make back that investment. Longest case scenario, how long would that be. Generally speaking, any business you start is usually in the red for the first 2 years. That is not the case with Coastal Vacations, you could make your investment back in as early as a month if you put your head down, focus, and follow the system. How fast you earn depends on you.

How many people succeed or fail in this business?

The only people who fail in this business do not have the determination and commitment to continue to learn and stay focused. In short, they fail to follow the system and quit. Get on the live Q&A call and ask that question, you will hear MANY MANY Directors concur with me, that I am sure of.

I have heard this all before, these things are all the same.

Sounds like you have been looking for the right home based business for a long time. I know that search can be very frustrating. Let me tell you what sets us apart from all the other opportunities.

1. We are direct sales, buy wholesale, sell retail.
2. We do not have to depend on a large downline in order to continue to make money. Once your training sales are complete, you are a released Director and in business for yourself.
3. There are no monthly products to buy or fill your garage with.
4. We don't have to tell people they are overweight, or they need better skin care, we get to offer a vacation membership package they can use for the rest of their lives AND share it with their family and friends.
5. The lowest commission we EVER make is $1000 and it comes to us directly, not through a company that takes out there share! There is no opportunity out there that comes even close to Coastal vacations, our product has tremendous value and mass appeal and our commissions and pay plan pave the way to financial freedom!

I am skeptical because I have been burnt in the past from these kinds of things.

That is exactly why I am asking you to follow the process and do your due diligence. Ask every question you can think of and listen carefully on a live Q&A call to what others are saying about Coastal. There are no questions that scare us, we are an open book. You may have been on live Q&A calls with other companies, but the difference is, these are not staged in any way. There is a short presentation that is scripted and 80% of the call is open to live Q&A, you can tell they are live, that truly impressed me about this business.

Is Coastal on the BBB and where are the headquarters?

Coastal is an association, not a company. We are governed by a Board of Directors who ensure our product and the vendors that participate meet our very high standards. Each Director can list their individual business on the BBB. For that reason, you may see bad reports specific to an individual business owner, but you would be hard pressed to find a complaint about our product. I encourage you to take a look at the information but let me point out that most of our vendors have been in business 12 years or more, most are licensed and bonded and publicly traded. You will recognize those vendors on our web site when you click on the travel package link.

Do I need a computer for this business because I don’t have one.

You do not need a computer to work this business. Many have made substantial incomes in Coastal without ever touching a computer. Remember Coastal has been around a long time—way before the internet became a common place to market products and services.
Some who start off without a computer, choose to go online soon there after because they see the simplicity of our marketing system with the capability of reaching millions of people each day, from the comforts of their home using the internet. In short, they quickly invest their business profits into a home PC or laptop.

This package doesn’t appeal to me because I like to travel during peak season and this doesn’t accommodate peak season travel.

Our package contains 60+ vendors. We have lots of options available to us. Some vendors have blackout dates, others do not. You will always be able to travel when and where you desire by trying different vendors in our package and planning ahead.

Why can't I just prove myself and instead of buying a package myself just promote the business and pass up 3 sales to you?

That's a great question and it makes sense to me. However, that is not how the program is designed to work. Time and experience have proven time and time again that for someone to be super successful in any business, they must first be a product of the product. By owning the product yourself, you will be able to create your own stories of the savings that you've had and the fun trips you've taken. Also, you won't have to hide behind a lie should you imply that you own the package when, in fact, you don't. Also, one of the most important qualifications in belonging to Coastal Vacations is having your own membership.

My first 2 sales will come from my family or close friends - I want to keep them under me so we can work together and benefit from the roll-ups. Can I pass up 2 others later on for my training sales?

That's a great question and I completely understand. What we need to do is get busy and simply get your first two sales out of the way. As soon as that happens, which should be within your first 30 days, you can then get the membership kits for your family. By the way, in the meantime, if they are wanting to travel right away, you can GIVE them one of your vacations now and they can pay you back when they receive theirs.